Last updated: 23/10/2023

This Subscription Terms & Conditions (the “Agreement”) is made by and between you (“Client”) and ve2max (“Company”), a limited liability Company registered in the Netherlands. The terms of this Agreement will commence upon the Client’s acceptance and will continue until terminated by either party.

1. Services:

   1. The Client may use a subscription for any service offered by the Company on The Company subscription page (ve2max.com/subscriptions).

   2. The Company will handle up to two simultaneous service requests from the Client. Any additional requests will be placed in a project backlog and prioritized in consultation with the Client. The project backlog will be maintained and accessible for review by the Client to ensure transparency and alignment. The Client acknowledges that the Company will not begin work on new requests until one of the two active requests has been completed or moved to the backlog.

   3. Developing a product at scale is out of scope for subscription services, Proof of Concept (PoC) work and technical feasibility assessments are included within the subscription. Should the Client require full-scale product development, the Company can provide a separate quote for these additional services.

   4. The Company will respond to Client requests on the same working day. For requests or questions received after 15:00 C.E.T., the Company reserves the right to respond on the next working day.

   5. The Client agrees to use the Company's services in a manner consistent with typical usage patterns. Any excessive use of resources that adversely affects the Company's ability to provide services to other clients may result in temporary or permanent restrictions on the Client's subscription.

2. Payment Terms:

   1. The Client agrees to purchase the subscription upfront for either a monthly or quarterly subscription.

   2. The Client may pause their monthly or quarterly subscription. Remaining working days can be reused whenever the Client chooses to reactivate the Agreement. Unused working days will be calculated based on the number of working days remaining until the new billing period.

   3. The Company agrees to inform the Client every month before renewing the subscription that this will happen.

   4. A subscription is non-refundable under any circumstances.

3. Termination:

   1. There is no long-term commitment and the Client may terminate this Agreement at any time.

   2. Termination by the Client will be considered a pause on the Agreement. The Client retains the right to reactivate the subscription and utilize any remaining services within 12 months following the date of termination.

   3. The Company can also terminate this Agreement upon providing thirty (30) days written notice to the Client.

4. Governed Law:

   1. This Agreement shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the Courts of Amsterdam, Netherlands.

5. Confidentiality:

   1. The Company acknowledges that during the course of providing services, it may have access to confidential and proprietary information of The Client.

   2. The Company agrees to keep all such information strictly confidential and not to disclose or use it for any purpose other than the performance of delivering the requested Services. 

6. Data Protection and Privacy

   1. All Client data will be securely stored and processed in compliance with the General Data Protection Regulation (GDPR). Detailed provisions are available in the Company's Privacy Policy, which is accessible on the Company website.

7. Ownership of Materials:

   1. All design and original source files created on Client’s behalf (“Projects”) belong to Client, and Client shall be the sole owner of the copyright for all Projects. In the event that any operation of law would cause the Company to become the owner of a Project, in whole or in part, rather than Client, the Company irrevocably and perpetually assigns its entire interest in the Project to Client, without limitation. Client warrants that any and all materials provided to the Company as examples or as material to be incorporated into a project during the design process are owned by Client and do not infringe on or misappropriate any third party’s rights, including, but not limited to, all intellectual property rights and any right of publicity.

   2. The Company reserves the right to share impressions of the work done on digital channels, including social media and websites, unless otherwise agreed upon. Should a Non-Disclosure Agreement (NDA) exist between the Client and the Company, this would void the Company's right to publicly share or discuss the Client's work.

8. Code of Conduct

   1. Both parties agree to maintain a high standard of professional and ethical conduct. This includes compliance with all applicable laws and regulations during the term of this Agreement.

9. Limitation of Liability:

   1. In no event shall either party be liable to the other for any indirect, consequential, incidental, special, or punitive damages arising out of or in connection with this Agreement, even if advised of the possibility of such damages.

10. Amendments to the Terms and Conditions:

    1. The Agreement can be amended or modified by the Company. The Company agrees to inform the Client on any changes and uphold a 14-day waiting period before the changes go into effect. If the Client disagrees or does not want to comply with the changes they have the right to terminate the subscription.